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Teamwork and Technology

It was nice to see Yuen-Lin (YL) and Eric (E) live on our computers last night. We tested the three way communication using the equipment we’ll be using out in the refugee camps. It was quick and pretty simple. Out here, there’s no high speed internet. There’s no medium speed internet. There’s slow and slower. To be able get on a video conference with someone halfway across the world is, in reality, no simple task. Except that our tech team makes it easy for out here, even if we don’t exactly understand how they do it.

I remember when I first spoke with YL, using basic technology – a phone. He called me from Malaysia, where he was spending some time with his family. I told him how we wanted to come out to Eastern Chad, spend time in the camps with the refugees, and, oh by the way, we wanted to upload video from the middle of the desert, where there is no infrastructure at all. After hearing me, YL said, “Hmm…I see. It is not my area of expertise, but I will find a way to do it. I’m in.”

Back then, technology was not close to what we have right now, and it’s still quite a challenge to do what we do. We’re just lucky to have YL and E and our team.

Oh, I also have to thank VSee Lab, who provides the video conferencing software. It’s amazing that we can stream video through such low bandwidth! Thanks also to Eric Talman at, who has been great to work with for our satellite service. And, since I’m in thanking mode, thanks to the great team at the Darfur Dream Team office in DC! We are involved in a complex program, and they are managing so many parts of it, but it’s nothing but a pleasure to work together with them on this very basic concept, connecting people to people.

It’s definitely all about teamwork!



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